Order Info

Payment Options

We accept Visa, MasterCard, Discover, personal checks and cash. Payment by credit card is required for online orders.

Shipping Policy

Certain items in our inventory can be shipped via UPS, as indicated in the check out. All UPS fees are based on weight plus a handling charge. If UPS is unable to deliver your selection due to size, weight or packaging limitations an alternate shipping method will be chosen for you. We ship anywhere in the continental United States. Currently we do not ship to Hawaii, Alaska or Puerto Rico. We cannot deliver to APO, FPO, PO Boxes or personal mail boxes.

Please allow 4-8 Weeks for items not in stock to arrive.

Local Delivery:

• Northern Illinois
• Southern Wisconsin (Additional fee applies)
• Western Indiana (Additional fee applies)

In-house Delivery Policy

• Prior to your delivery, please have the area cleared where your new furniture is to be placed.
• Delivery personnel are prohibited from re-locating your existing furniture or household items.
• If you are not home during the specified delivery time a second delivery charge may apply.
• We assume no liability for inadequate delivery access.
• Storage fees will be added to invoice if merchandise has not been picked up or delivered within thirty days after notification of arrival of goods.
  

Customer Pick Ups

• You may place your order on line or at our retail store and then pickup your items.
• Pickup hours: Mon and Fri 10:00AM  to 7:00 PM;  Tues thru Thurs 10:00 AM to 5:00 PM;  Sat 10:00AM to 4:00PM; Sun 11:00AM to 4:00PM.
•  Customers choosing to pick up their purchase are responsible for providing any needed padding and supplies necessary to secure their load. Our employees are not responsible for the security of the loads.
• We do not assume any liability for merchandise once it has left our facility, other than warranty issues.
• Storage fees will be added to invoice if merchandise has not been picked up or delivered within thirty days after notification of arrival of goods.
  

Cancellations

Once you place an order, we check to see that the product is available to the specifications you require, and that all of your shipping information is verified. This process takes us approximately 48 hours. If you change your mind and wish to cancel an order within 48 hours, your order will be cancelled without penalty. Please keep in mind that once an order has shipped, it cannot be cancelled.

Local Return Policy

• Returns allowed within 7 days if merchandise is in its original condition and accompaied by the sales receipt.
• This policy applies to all purchases except custom finished, special order, sale and clearance items.
• All returns must be made at the store where originally purchased.
• Cash refunds over $20 will be refunded by check and mailed from our main office.
• Refunds of purchases made by check require a waiting period of 15 days.
• All credit card purchases refunds will be credited to your credit card account.

Online Purchase Return Policy

We strive to do our best, however, if there is an error on your order, please accept our apologies, contact us upon receipt, and we'll gladly fix it. Exchanges and returns  are accepted within 30 days with a prior RMA (Returned Merchandise Authorization). Customer is responsible for all shipping charges.

Privacy Policy

We agree not to share or sell your information. This information is collected for the sole purpose of billing and shipping needs. All items on this web site are to be considered the property of the webmaster and may not be used without prior authorization.

Pricing Policy

Prices for items listed for sale are subject to change without notice